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Privacy Policy

Last Updated: 15/11/2024

At Melbourne Car Aircon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, or contact us. By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and suburb.
  • Service Details: Information related to your vehicle and the service requested.
  • Website Usage: Data about your interactions with our website, such as IP address and browsing behaviour (via cookies).

2. How We Use Your Information

We use your personal information to:

  • Provide and deliver the services you request.
  • Communicate with you about quotes, bookings, and service updates.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party providers who assist in delivering our services, such as payment processors or marketing platforms.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse website traffic and personalise content. By using our website, you consent to the use of cookies.

You can disable cookies in your browser settings, but this may impact your experience on our site.

5. Data Security

We take reasonable precautions to protect your personal information. Our systems are designed to prevent unauthorised access, disclosure, or modification of your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate information.
  • Opt-out of marketing communications by contacting us directly.

To exercise these rights, please email us at melbournecaraircon@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.